1. Who controls your information
Perinvo, trading as Perinvo, is responsible for information collected through perinvo.com and its directly operated tools, forms, workshops and checkout pages. Questions and privacy requests can be sent to info@perinvo.com.
2. Information we collect
We collect information you provide, including your name, business email, phone number, organization, enquiry content, workshop registration details, product order details and files you intentionally upload. Administrative accounts use authentication and security records. Our server may also record technical information such as IP address, browser type, pages requested, time, referral source and security events.
3. How we use information
We use information to deliver requested tools and services, administer accounts, process and verify orders, issue invoices, manage workshops and refund requests, respond to enquiries, prevent fraud, improve reliability, measure website performance and meet accounting or legal obligations. We do not sell your personal information.
4. Legal and operational grounds
Depending on the interaction, processing is necessary to perform a contract or take requested steps before a contract, comply with legal obligations, protect legitimate business and security interests, or act on your consent. You may withdraw optional consent, but this does not affect processing already completed lawfully.
5. Payments and invoices
Online payments are processed by Paymob. Perinvo receives transaction references, payment status and limited billing information needed to reconcile the order and issue an invoice. Perinvo does not store full card numbers, card security codes or online banking credentials.
6. Cookies, Google Analytics and advertising
Necessary cookies support sessions, security and requested functionality. Perinvo uses Google Analytics 4 with Consent Mode to understand page visits, traffic sources, device categories and website performance. Before consent, Google receives only the limited cookieless signals permitted by Consent Mode. If you allow analytics and advertising cookies, Google Analytics and Google AdSense may place or read cookies, web beacons or similar technologies to measure visits, improve reporting and serve ads. Google and its partners may use information from sites that use Google services for measurement, fraud prevention and, depending on your choices, ad personalization. You can reopen Privacy choices from the footer, manage personalized advertising through Google Ads Settings, and read how Google uses information from partner sites. Your browser can also block or delete cookies, although some features may stop working.
7. When information is shared
Information may be shared only as needed with service providers supporting hosting, email delivery, analytics, advertising, payment processing, professional advice or legal compliance. Providers receive only the information needed for their role and are expected to protect it. Information may also be disclosed where required by law, a competent authority, or to protect people, rights, payments and platform security.
8. International processing
Some technology providers may process information in other countries. Where this happens, we use provider terms and safeguards appropriate to the service and applicable requirements.
9. Retention and security
We keep contact records, orders, invoices, refund records, workshop registrations and security logs only for the period needed for service delivery, dispute handling, accounting, fraud prevention and legal requirements. We use access controls, password hashing, secure sessions, input validation, restricted administration and verified payment callbacks. No internet system can promise absolute security.
10. Your choices and rights
You may ask to access, correct, update or delete personal information, object to certain uses, withdraw optional consent, or ask a question about retention. Some records may need to be kept for accounting, legal, fraud prevention or contractual reasons. Email info@perinvo.com with enough information to verify and process the request.
11. Children
Perinvo business services are not directed to children under 18. We do not knowingly request a child to purchase services or submit business records. Contact us if you believe a child has provided personal information without appropriate authorization.
12. Changes
We may update this policy when services, providers or legal requirements change. The effective date at the top identifies the current version.
13. Contact
Email: info@perinvo.com
Phone and WhatsApp: 01009935547
Registered address: Cairo, Egypt